Automatic attention with  Artificial Intelligence

A Virtual Agent (Chatbot) has the ability to maintain consistency in long conversations. It recognizes the channel and obtains information from users to deliver a customized solution.

Innovation in business

The cognitive age is the revolution of technology applied to business. In short, these are technological solutions capable of processing information to solve situations and problems with reasoning similar to human. Technology is a core aspect that companies should already have. Adopting the digital megatrends in its strategy of relationship with the customer becomes essential to meet the new needs of consumers in this era of constant revolution.

Automatization

Probably the most noticeable benefit for companies in a short term, since this type of technologies are able to automate processes, information, questions and frequent transactions, managing to reduce operating costs in companies and an increase in sales and productivity due to the automatic resolutive capacity in real time, allowing the human to focus on complex tasks or in cases that demand second level attention.